Refund policy

Welcome to our return policy! We want to make sure you are completely satisfied with your purchases of handmade jewelry, so we offer an easy and hassle-free return process. Here are the terms of our friendly return policy:

• We accept returns within 30 days of purchase. If more than 30 days have passed since your purchase, we are unfortunately unable to offer a refund or exchange.
• To initiate the return or refund process, you must create a user account on our website so that we can track the process, using the following link: Create customer account
• Return shipping is free for our customers. Simply contact us to obtain a prepaid return shipping label and you can send the product back to us at no cost to you.
• We do not charge restocking fees. If you wish to exchange a product for another, there are no additional charges. Simply contact us and we will help you find the right product.
• To be eligible for a return, the product must be in its original packaging and free of any signs of use or damage. If the product is returned in poor condition or with signs of use, we will not be able to process the return.

In summary, we want our customers to be completely satisfied with their purchases of handmade jewelry. If for any reason you are not satisfied with your purchase, contact us within 30 days of purchase to receive a refund or exchange at no additional charge. Thank you for choosing our store!